Author Archives: Business First Family

Best Communications Models To Ensure Effective Business Collaboration

Traditional communication models often include a sender, a receiver and a message. Generally, they are simple and easy to follow. However, business communication models slightly differ. There are many more moving parts involved in business communication. A message may be sent to multiple parties through multiple channels, which is where things can get complicated, especially if you do not have ... Read More »

Top Customer Management Software For More Personal Relationships

If you are a small business, you should know that your business is going to require different CRM, or Customer Retention Management, software than what a Fortune 500 company uses, just as you would require a different POS as well. Your business needs are drastically different, as you have a much more personal relationship to your customers. That is why ... Read More »

How Leadership Training Can Improve Management Skills

Leadership training, whether in the form of a single seminar or a series of online courses, can be extremely beneficial to any business. The importance of good, strong leadership is often overlooked. However, it is clear that proper leadership training often leads to better business practices. In order to see how leadership training can help to improve your business even ... Read More »

6 Essential Coupon Management Software Features To Offer Deals

Coupons can drive a lot of traffic to your store or website. Customers love a good deal, and there are plenty of ways for you to offer them one. Coupon management systems are designed to help business owners like you create and distribute coupons to potential customers. Several of these systems have gained popularity over the past few years, and ... Read More »

Top Telemarketing Services To Drive New Customers To Small Business

Believe it or not, telemarketing services actually work. I know, shocking! While pop culture may indicate otherwise, telemarketing is still an excellent marketing technique when used properly. If you are a small business owner trying to drive new customers into your business, you have come to the right place. Here are the top telemarketing services of 2016. These telemarketers will ... Read More »

How To Identify Project Deliverables To Set Realistic Management Goals

In project management, there are two types of deliverables that any manager should know the differences between. Consider this your go-to guide to understand project deliverables, process deliverables and the roles they both play in proper project management. Then we can begin to explain how to properly determine project deliverables so you are able to make use of your new ... Read More »

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