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When your business decides to use a tracked delivery service to manage their postage of documents and packages, there are certain expectations the courier service should meet. Here’s a few of those expectations to ensure that you’re getting the service your business deserves from your courier company. From regular updates to trusted partners and a variety of different delivery options, here’s what you should expect:
Convenient Collection
Using a courier service to manage your postal deliveries should be convenient for you. Be sure to choose one that fits around your business schedule. When it comes to pick up times, the scheduling should align with your company needs. For example, if you finish production at 3 PM, an ideal pick up time might be between 3:30 PM and 4 PM. Of course, companies who are expanding internationally might have requirement around the clock. A convenient collection point and time is a standard service you should be receiving and something that you should definitely try to reorganize if not.
Regular Updates
The peace of mind a tracked delivery service offers means that when you’re sending important documents out to clients and customers. To rely on a third party, you can be sure they’re collected on time by your new courier service and taken to the nearest depot to start their journey. You should be receiving regular updates of where your deliveries are on their journey. Whether it be via text, email or live tracking, the update allow business to be sure of their shipping.
A Variety of Options
Your courier company should give you the option to choose from a variety of different services from same day delivery to speedy international delivery services. These options allow you to optimize your business model. In turn, you can get more products and services shipped out the door. Or, you can get documents processed quickly. The service should able to offer you weekend deliveries, express delivery services and full tracking capability for all so make sure this is the standard of service you’re receiving.
A Good Reputation
Parcel couriers each have a reputation of their own and when you choose a postage and packaging tracking service it’s important you choose a company who only work with reputable partners who won’t damage your company’s reputation. The reputation of your company will be judged by who you use to send you deliveries so bear this in mind when looking for a new courier. One of the most reputable companies to work with are Whistl, who only work with trusted partners to manage their post and package delivery services, so you can be assured of a timely and safe delivery
With all these key attributes to consider, it’s vital that you make sure your postage and package tracking delivery service is providing the same high standard of services. They should offer convenient pick up times, regular updates and a variety of options. This way, your business is as efficient and professional as possible when it comes to deliveries. Most importantly, your business reputation will continue to grow positively and attract more customers.
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