How To Start A Successful Commercial Cleaning Company From Scratch

A commercial cleaning business can be extremely profitable. But, to ensure the cleaning business is successful, you need to take a strategic and well-thought-out approach to starting it and optimizing it for success. If you are interested in starting a cleaning business, there are many opportunities to explore. However, you will need to follow a proven formula to start a commercial cleaning company. Some of the key steps you need to follow to achieve this include:

Skills And Experience Required

To ensure the cleaning business becomes a success, you need employees that are well-versed with various skills for cleaning and have great attention to detail. The staff must be extensively trained in proactively identifying and addressing changes, and adapting quickly to any adjustments in the process. Because your staff will in some instances come in contact with the clients, it is imperative that you also train them on customer service and how to respond to client queries and complaints. The field is quite labor intensive job, and while not heavily skill-dependent, it does require resilience so you need to consider that when hiring.

Identify Your Target Market

You need to decide what your commercial cleaning business will entail. Do you want to clean small or large commercial buildings? Do you want to employ workers or do you want to do the cleaning yourself? These are some questions you need to ask yourself to identify your target market.

There are several areas of commercial cleaning. For instance, you can venture into industrial cleaning Sydney. This involves cleaning skyscrapers, schools, public places, workshops and warehouses. You can also clean banks, pop shops, daycares, and gyms. The options are unlimited.

If you are starting out alone, or with a partner, you may want to consider starting small. Target small commercial buildings that you can manage easily. As your company grows, you can hire additional staff and start targeting larger buildings.

Business Name

After picking your target clients. The next step is setting up the business. You will start by picking a business name. Even though for most entrepreneurs this sounds like a straightforward process, you need to think about it critically. The name has to be professional and catchy at the same time.

Your business name should tell the clients about your business and the services you’re offering. It is best not to go for a name with religious inclinations or preferences. Also, go for a name that cannot be misinterpreted or misconstrued or one that would be offensive to people of different beliefs, political or personal inclinations. Keep in mind that the business name will be attached to you and the business for years to come. Therefore, you should take it very seriously when you register a business name.

Business License And Bank Account

After finding a good business name, the next step is to get your license and business bank account. You might need help from a professional to get the relevant documents since the process is quite rigorous.

Once you acquire a business license, the second step is getting a business checking account. Banks are usually very interested in business accounts, and they offer different incentives like free check books. Before you settle on any one of them, do some research to find one that is best for your business transactions.

Commercial Cleaning Insurance Bond

Now that your business is recognized by the government and has a bank account, you need to acquire liability insurance. This is a key pre-requisite for commercial cleaning companies. Having insurance is not only good for your business but also very attractive to the clients. Most commercial companies will ask if you are bonded or have insurance before they can hire you. This safeguards their property and also protects your business from liability in case your employees are injured while on the job.

Expectedly, different insurance companies will offer various incentives to potential clients. You have to compare what is on offer from the different options available and what you’re paying. Your choice should be based on what the company is covering, the ease of pay-outs and how easy it is to work with them. Considering your company is just starting out, you need all the assistance you can get and being bonded and having insurance is quite helpful.

Set Your Rates

The last step when starting your commercial cleaning business is setting your rates. Even though this is not a complicated process, it needs a lot of thought. The price needs to be reasonable but not at the expense of profit margins.

You don’t want to seem too expensive for your clients, that your clients think that your services are not worth their money. So, it’s important to factor in aspects like license, supplies, maintenance, and small business insurance when coming up with the price. The most important factor is to ensure that your prices offer value to the clients. Even though you might find other services that charge significantly less, it does not mean you have to go down to their level.

When setting the price, consider your overheads in running the business, the quality of service you will be offering and how much profit you will be making.

After figuring out your rate per hour, the next step will be figuring out how much work you should squeeze into an hour. This is determined by many factors like the type of finishing, number of rooms, number of employees and the size of the building you’re working in.

Initially, it might take your team longer to complete a job, but, it is essential that you focus on quality results for your clients. As you get used to offering the service, you will finish the cleaning faster without compromising the quality of the results.

Once you understand these aspects, then you can calculate your monthly rate. Some businesses might prefer paying monthly, so don’t give them an hourly rate, since they may start nit-picking certain areas. It is also advisable to have a different price for such businesses to encourage them to continue using your services.

Determine Your Monetization Plans

Of course, it is additionally important to determine how your commercial cleaning small business will charge customers, earn profits, and remain successful. Traditionally, cleaning companies earn revenue by charging clients a fee for their services. However, you will need to determine if you will charge using an hourly rate or flat fee. With this information, you can begin to determine your forecasted profit margins. Keep in mind that margins for a cleaning company are often incredibly low, especially when getting started off. If you are working alone, you can expect a minimal profit of roughly five to ten-percent. However, as you grow, the chances for profit will increase substantially. In fact, you may even be able to earn upwards of forty-percent over the course of your endeavor.


Starting a well-established commercial cleaning is not difficult. However, you do need to take a strategic approach and complete one task at a time. It is vital that your business meets all the legal requirements to avoid problems going forward. Also, take time recruiting cleaners and other experts and invest in having them adequately trained. This way, you reduce customer complaints effectively. Using this approach will help to retain clients and grow your business faster.

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