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One of the best investments a company can make is training at its current employees. Instead of hiring new employees for senior level or executive level positions, smart businesses are training their employees to promote themselves from within while lowering their turnover rate. Even if it is not a senior level position, there are many advancement opportunities for employees willing to improve themselves. Not only does this help the company, but also it helps the employees. As a result, morale is raised and a positive culture is reinforced. However, employee training, like sales training speakers, can be quite expensive. That is why your company may be interested in training outsourcing.
Training Outsourcing
Just to be clear, we are not talking about learning how to outsource. That is a completely separate topic that should be addressed for any entrepreneur in another post. Training outsourcing means hiring another company, who is located in another country where it is cost effective, to train your employees, staff or administration. The main goal is to lower the costs and barriers of entry to high-quality training for your team. With the vast amount of business unified communications and collaboration technology available today, complete training can pretty much be done from anywhere in world.
Lower Costs Does Not Equal Lower Quality
Do not mistake lower costs for lower quality. Simply because a training company operates in a country where the currency is cheaper, does not mean that they do not have a lot to offer your employees. In many cases, your companies resources will go a lot further in the hands of an outsourcing training company than that of a regular traditional training company in the United States. Think about it for second, would you rather have the smallest package of training from a training company in New York or a long-term ongoing employee training system package within an outsourced training company at a fraction of the cost? As a savvy business owner, there is very little to think about.
Several Outsourcing Concerns
Yet, there are several concerns for training outsourcing. How do you find the proper company? Will be able to understand our needs? Are they professional enough to improve employee performance? How will the logistics work?
Undoubtedly, you might be having a lot of the same questions. But, if you think about it, those are pretty much the same questions that you will have for any on-shore training company. And, if you just do some additional research to outsource training modules, you will find companies who will be happy to answer all of your questions. They will show you how easy training outsourcing can really be as well as the impact they can make on your employees and business overall.
Top Training Companies
When it comes to outsourcing training companies, there are so many that it can be hard to narrow down the field and make the best decision for your company. That is why you should consider only the best training companies for outsourcing this service. If you are looking for a place to start, consider the top three options.
- Tata Interactive Systems – India
- Cegos – France
- QA – United Kingdom
These three training companies are top in the outsourcing industry. If you are looking for a place to start your search, visit their websites to get a feel for the services they provide. Then, you can find some companies that are specific to your industry. For example, the trucking business has many rules and regulations for proper training. If the companies are out of your price range, you can use that information as a tool to help you find similar services for a lower price.
Measure ROI From Training Companies
After deciding to outsource training to a third party company, you should manage the return on investment. Many companies just look at the cost savings associated with the outsourcing services provided by training companies. However, the real opportunity lies in the increased productivity, sales and customer acquisition. Make sure that you can connect these types of KPIs to the investment in a well trained company. These numbers will shift the focus from just low cost companies to high ROI training companies.