Business information is often spread across multiple departments, as sales and marketing work primarily with CRM software, accounting with AP/AR solutions, human resources with payroll programs, and so on. This makes it difficult for any person to easily determine the life cycle of an account, generate analytics, or stay up to date on current document actions to best serve client needs. A small business or ‘solo-preneurship’ can often operate just fine with standard office programs. But as business continues to grow – through added employees, new contracts, and different vendors – you’ll need digital solutions to help streamline document processes and establish a strong organizational workflow.
If your company has multiple growing departments, several remote workers, or is struggling to stay current with government regulations, it’s important that business-critical documentation is well organized. If documentation isn’t easily available across the company departments, decisions might be made without the most accurate, pertinent information. This is where business process management (BPM) solutions can help your business excel.
Developing Document Workflows With Business Process Management
Business process management software can help organize documentation across departments and offices through the power of automated document workflows. These workflows allow employees to be automatically notified of documents that require their attention, ensuring no data goes unnoticed. This also enables management to easily keep staff accountable for their document actions, with visibility into who accessed which document last.
Workflows can be created to meet in-house HR needs, regulatory requirements, contract negotiation deadlines and day-to-day business dealings. They can also be integrated with your current business programs, keeping documentation readily available, and current protocols – such as approval routings – intact.
Some areas where business process management software can improve efficiency include:
- Accounts Payable / Accounts Receivable: Critical to the growth of your business, accounting departments rely heavily on document-driven processes. Using BPM software can eliminate over and underpayments due to data entry errors, and offer up-to-date analytics into client payment performances and collections management.
- Human Resources: With business process management solutions, your HR department can better organize the documentation necessary for employee workplace benefits, while staying compliant with HIPAA regulations. Building a workflow that allows your HR department to guide employees from onboarding through termination processes helps staff to better assess current and future employee needs.
- Compliance Issues: Depending on your industry, meeting regulatory compliance demands can be imperative. Your software should offer the proper security to meet current needs to protect your client’s sensitive information. You should also be able to set workflows to capture all of the documentation and information necessary to stay up to date on state and federal compliance issues.
Think of your business process management software as the blood flow of your documentation system. If your company is ready to overcome the challenges of document process with an automated workflow solution, then it’s time to implement business process management from a proven software developer. When choosing your vendor, make certain that training options are plentiful and that the system can be integrated seamlessly with the processes you currently use.
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