Employee monitoring is one of the most crucial aspects of managing employees. All managers know this. However, it can sometimes feel invasive and inappropriate to monitor employee behavior and workflows. This can sometimes put a strain on employee/supervisor relationships. This is not a problem you will encounter if you properly and ethically monitor employees. In order to do that, managers need to familiarize themselves with important employee monitoring best practices. These best practices will help you get the most out of employees, without sacrificing employee trust and relationships. Learn the crucial employee monitoring best practices for management below to become the best manager you can be by implementing an effective employee quality management system.
Respect Employee Privacy
If you want to create a great employee monitoring program, you need to respect employee privacy. No data should be collected without a purpose. Private employee data should not be collected if it is any way sensitive or personal. For example, it is ethical to monitor and store employee email data from their work email account. However, monitoring personal employee address behavior is invasive and unacceptable. These are all things that should go without saying. Remember to respect employee privacy. That way, you are sure to create an ethical employee monitoring plan for your team.
Be transparent with your team about employee monitoring practices. A transparent employee monitoring program is respectful to employees. It allows you to communicate to your employees that you do trust them; that these employee monitoring tools are not being used because you do not trust employees to do their work. It also gives workers the chance to rectify any undesirable or embarrassing behavior before those behaviors can be seen and witnessed by someone else. Workers will not trust a manager if they only find out that their manager has been monitoring their workday behavior after the fact. If you want to monitor employees, but still have their trust and respect, be transparent about the employee monitoring technology you will be using to monitor progress and productivity.
Have Reasonable Expectations
Have reasonable expectations for team members. This is a crucial component of all effective employee monitoring processes. Employees are human, after all. You cannot expect them to perform at maximum capacity every single second of the workday. They are not machines. Be mindful of this when establishing employee expectations for productivity. If a worker takes a couple three minute breaks a day, let them without issue. It will help them to be more productive and improve focus in the long run. It will also make for a much more pleasant work environment that boosts employee satisfaction. Set reasonable expectations for workers when you are implementing new employee tracking systems. This is one of the most important employee monitoring best practices for managers to keep at the forefront of their mind when managing employees.
Create A Policy
Create an employee monitoring policy before you start monitoring employees in the workplace. This official employee monitoring policy will establish guidelines and expectations for employees and managers alike. That way, everyone knows what to expect, and there are no surprises for anyone. It will make for a seamless transition into a new employee monitoring software. It will also allow you to create a transparent employee monitoring process that maintains employee trust. Ultimately, your employee monitoring plan will be much more effective and easy to manage by creating an official employee monitoring policy prior to implementation.
Choose Customizable Tools
Choose customizable employee monitoring tools. The right employee monitoring software is the one that enables you the most flexibility for monitoring employees. Remember, you do not want to monitor unnecessary employee behaviors that could compromise employee privacy. With a top employee monitoring software that allows you to customize tools and features, you can make sure to only monitor and collect the most relevant data. Managers will also be able to test out different employee monitoring strategies using tools that allow for some customization. That way, you can optimize your employee monitoring process to be as efficient, effective and respectful as possible. Choose the best employee monitoring software that allows you to customize your oversight tools. This will make it much easier for managers like you to implement a respectful employee monitoring plan.
Managing employees is difficult if you do not have mutual trust. That is why implementing the right employee monitoring solutions is so crucial, to not hurt employee manager relations. All managers need to follow the employee monitoring best practices detailed above when implementing new business technologies to monitor employee productivity. These best practices will make it possible to use transparent methods to monitor employees in the workplace. That way, you can still be a great manager that employees trust, but with the records to back up any management decisions with a decision support system going forward.