Top Hospitality Marketing Strategies To Avoid Booking Abandonments

If you own a business in the hospitality industry, marketing may sometimes fall by the wayside. After all, hospitality businesses are always in high-demand if you are fortunate enough to be in a premium location. However, many businesses in hospitality fail because they do not make effective use of advertising and marketing. You do not want your business to fall victim to this trend. That is why you need to try out these popular hospitality marketing trends and strategies to keep ahead of the curve and keep customers flocking to your business.

Social Media

What is social networking? It is arguably one of the most important hospitality marketing tools out there. Social media is one of, if not the, most important aspects of marketing in general, and hospitality marketing strategies are no exception. Platforms that prioritize visual content are particularly useful for hotel marketing and other hospitality strategies. When consumers are browsing through their feed, they are often at work or engaged in an activity that is less-than-enjoyable. Having an online presence for your business gives social media users a brief break from the drudgery of their everyday life by looking at beautiful photos of your location, services or amenities. Make sure you use social media marketing tactics if you want to create an effective marketing strategy for the hospitality industry.


Video content is now the most popular type of marketing and advertising content on the web. Video is engaging, interesting and enjoyable for consumers. It also allows your hospitality business to give consumers a glimpse at all the best parts of your operations. With video marketing, you get to set the tone and dictate how consumers view your business. This is invaluable when trying to establish brand identify for your business. That is why video advertising is such an integral part of all the best hospitality marketing strategies.

Booking Retargeting

Booking retargeting is one of the most effective marketing tools for the hospitality industry. Make an effort to retarget users who have abandoned reservations before completing the booking process. This is a useful digital advertising solution to the ever-present issue of high rates of booking abandonments. It is one of the trends gaining the most steam in the hospitality sector, earning far more recognition than other demographics marketing techniques. Great marketing strategies for the hospitality industry specifically should always address this issue by employing retargeting tactics for booking.

Community Events

Hosting community events is a tried-and-true hospitality marketing tactic. Why fix something that is not broken? Host local events for marketing purposes. It will help to promote your business to your surrounding community and to visitors in town for the event. Community events also help you craft a business image of a socially-responsible business, which may encourage more consumers to frequent your business. Social responsibility is a big concern for modern consumers. That is why hosting local events is such a popular, and effective, marketing strategy for the hospitality industry.

Hospitality Branding

Hospitality branding is fundamental to highly-effective marketing strategies. In the hospitality industry, differentiating your business by building a unique brand identity will help you entice customers to frequent your business over the competition. In fact, some argue that brand should drive hospitality marketing strategies. It should be the primary means of attracting customers to your business. If you want to stay ahead of the curve when it comes to hospitality marketing trends, start establishing a strong brand identity that sets you apart from industry competition now.

If you own a hospitality business, marketing should be a primary concern, regardless of which market research techniques you employ. Too many owners forego marketing and advertising endeavors to redirect that money into other business operations. Do not fall victim to this trend. Instead, use these hospitality marketing tactics mentioned above to craft the best marketing strategy for the hospitality industry. You are sure to like the results your efforts produce.

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