Let’s face it. A business is only as good as the management that runs it. Everything could be just perfect at your job but if there isn’t anyone to take overall responsibility for the everyday functioning in the office, chances are you’ll be looking for a new job soon.
Excellent management skills are not so easy to come by so it is important for the top executive to come to the table with positive sentiments and without a bloated ego. Keeping the team satisfied and happy is key to a healthy office atmosphere and will bring out the best in every employee.
So how do you manage your employees so they remain motivated and productive and won’t end up reading the job classifieds the minute your turn your back? Many years ago, there was less emphasis on employee appreciation as workers didn’t hesitate to move from one job to another if the pay was higher or the working conditions were better. Today, businesses want to retain their employees and will go out of the way to make sure they sit tight. Responsibility for this falls into management’s lap.
Rewards and Recognition
Performance recognition and respect as well as rewards or bonuses for a job well done are essential ingredients in motivating and promoting continued efficiency in any business. When employees feel sincerely respected they’re much more likely put in the extra time and effort to help a company succeed. Even a small pat on the back or a friendly ‘thank you’ can go a long way towards employee and team satisfaction.
Managers can use be creative and innovative when it comes to team building activities and programs and they can be as simple as a company barbecue or as elaborate as a day outing to a special art exhibit in the city’s art museum.
One of the more modern approaches to instilling satisfaction in the office is participative management whereby employees are actively involved in organization’s decision making process. This technique is used by managers who understand the importance of their staff input and look to them as direct intermediaries between customers and the business.
Participative management involves open and candid communication and can produce good results both for the organization as well as workers. An example of this is Toyota, a company that has been using employee involvement procedures for more than a decade. The management receives almost 2,000,000 suggestions and ideas every year and about 95 percent of these have been implemented by the company.
Improving Employee Performance
There’s no disputing that the overall operation of an organization must be based on the collective performances of the individuals within the office framework. Management must be clear in communicating to his/her workers exactly what the expectations are and how to achieve the best results. These communication models save everyone time and reduce conflicts while ensuring competent and reliable productivity.
Coaching and development training are required on a continuous basis so each individual and/or group knows exactly what the common goals of the company are and can feel a sense of accomplishment when these goals are reached. Open communication and meaningful feedback between employees and management as well as among the team members on a regular basis make for a more relaxed office environment with reduced stress and angst.
Set an Example
Senior leadership in any business should set an example for all the others to follow. If you want your employees to be proud of their work and feel they are an important part of the greater whole, always show your positive side. Be positive, encouraging and engaging. Show the team you really care about and that you are there for them when they seek advice or just need a shoulder to lean on.
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