Category Archives: Operations

Protecting Your Employees From Malware: 5 Simple Security Tips

There’s an old business adage that goes like this: your employees can be your greatest asset but also your biggest risk. While this has always been true in the area of sales, business automation and customer service, it’s now highly applicable to cybersecurity as well. The best security program in the world can’t protect your business from malware if your ... Read More »

Grow Your SaaS Business By Optimizing Churn Rates

What can be considered an acceptable B2B SaaS (Software as a Service) churn rate? There are many reasons why customers sign up for a SaaS solution. For your software solution to retain as many customers as possible, it must be aligned with their value proposition. If it is not meeting their business objectives, they are simply going to unsubscribe and ... Read More »

Closing A Business Guide To Protect Your Yourself Legally And Financially

Closing a business can be hard for many reasons. Whether it is a financial, personal or legally-driven decision, the process involved can be both emotional and confusing. Paying off debts with bill consolidation, notifying the government and even sorting out your taxes can be tricky, especially for small business owners without access to professional advice. If you are a small ... Read More »

5 Ways Technology Is Transforming The Service Industry

In the service industry, many businesses now use digital channels, data analysis tools and applications to serve today’s ever-connected customers. Learning to use the latest digital tools to reach the modern customer, that moves around with a mobile device, is now critical for the success of most service businesses. Here is a brief discussion on how professional service firms are ... Read More »

3 Challenges With Outsourcing Abroad To Any Country

Outsourcing data entry jobs isn’t just a solution for massive companies. More medium and small businesses are looking overseas to outsource data entry and other technology-based jobs that their current staff doesn’t have the time to complete. Though the solution has helped many businesses get out from under data avalanches, outsourcing your work abroad has some human resources challenges, including ... Read More »

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