How Customer Referral Programs Give Your Business A Competitive Edge

Referral programs are not a new concept at all when it comes to small business news. But for some reason, many business owners still seem to forget how advantageous these customer programs can be for overall business performance. If you are considering enacting a referral program at your business, you are already way ahead of the competition. Find out how customer referral programs benefit business below.

Money Well Spent

Referral programs are a much better spend of your marketing dollars. These programs generate leads utilizing satisfied customers’ word-of-mouth advertising. This makes it a much more efficient use of your marketing budget. Generating leads through cold calling is not nearly as effective as worth of mouth advertising. Warm leads, those generated through referral programs, offer much better chances at producing sales in the end. So if you want to maximize your marketing budget, a referral program may be the best way to spend marketing dollars wisely.

More Prospects

Referral marketing strategies tend to multiply efforts much quicker than other traditional marketing methods. Each happy customer that walks out your door may go on to refer five people to your business. With traditional marketing materials, a single ad reaches a single person. It is not likely that there are groups of people gathered around your digital or print ads, like Yellow Box ads. That is why referral marketing programs can present businesses with many more interested prospects. If you need to generate more leads, referral programs are a great way to do it.

Shows Customer Appreciation

Customer referral programs help businesses show customer appreciation to repeat clients. This helps to promote customer loyalty for years to come. It rewards those customers who appreciate the superior services your business provides. It is rare that customers feel appreciated nowadays. This could present the perfect opportunity to set your business apart by demonstrating just how much you appreciate your customers with a referral program.

Better Leads

When consumers are referred by friends, they are almost four times more likely to make a purchase. This produces much better quality leads than traditional marketing. Cold calling methods result in far fewer sales as compared with customer referrals. Qualified leads are hard to come by. You should definitely consider using a referral program if you need to generate leads more efficiently and effectively.

Social Media Is Impacted Too

Thanks to social media, referral programs stand to benefit business even more than they did when first developed. Online referral programs can improve your business’s online presence. Online referrals via social media give your business a large amount of impressions that would have otherwise cost money. It helps to promote your social media presence and improve page views for your existing online business profiles. If you want to improve your online presence for business, consider implementing a customer referral program right away.

There are many, many benefits for businesses using customer referral strategies, whether they are used at a senior care franchise or a local pet supplies store. Customer referral programs can be even more beneficial for business than employee referral programs, if you are in the right industry. Consider the referral program advantages mentioned above. You are sure to want to get the ball rolling on your new referral marketing strategies as soon as possible.

Photo from http://www.remodiko.com/remodeling-estimate/new-client-referral-program

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