5 Troubleshooting Steps When Enterprise WiFi Internet Service Is Not Working

Nothing is more frustrating then being unable to access your WiFi systems. Enterprise WiFi systems are crucial to the smooth daily operations of businesses. As a business owner, you must be able to quickly address and repair any issues you encounter issues with your network. Without reliable enterprise systems, your customers may be unable to access your business website or contact you. At the same time, limited WiFi can prevent your employees from accomplishing their necessary tasks. Even the best wireless internet services experience technical difficulties, so it is crucial to know how to troubleshoot any problems. To learn the best troubleshooting strategies when enterprise WiFi internet service is not working, continue reading this post.

Diagnose The Issue

You first need to diagnose the particular issue your network is facing. Try connecting to WiFi using an alternate device. Sometimes the issue is only occurring on a single device. In this case, it is likely just a temporary issue that can be solved simply be restarting your device. If all devices are unable to connect to WiFi, connect your device directly to your enterprise router with an Ethernet cable. When you are able to access the internet using a wired connection, there is likely a problem with your WiFi itself. However, if the wired connection still fails to yield internet connection, the problem is likely with your entire network. In this case, you may have to contact your business internet provider. Once you understand what the issue you are facing is, you can easily troubleshoot and repair your enterprise network.

Restart Your Device

One of the most common solutions to fixing WiFi service is simply to restart your device. When you reboot your router it forces your files and IP tables to refresh. If you have a modem along with your router, you should restart it too. Wait at least thirty seconds before turning your devices back on. Just to be certain, you may even want to restart your actual computer or mobile device. After all your equipment turns back on, retry connecting to the internet. If you are still unable to obtain connection, you likely have a more severe issue. Attempt to restart your enterprise router before beginning other troubleshooting strategies.

Check ISP Provider

Check with your ISP provider to see if the internet is currently experiencing issues. A number of system problems originate from your business computers or WiFi networks. However, when there is no problem with your networks, the issue is likely coming from the ISP provider. Often, these issues occur when large servers are down. These restrict the signal of specific providers over a location range. Until providers are able to repair whatever issues causing the outage, you will be unable to access the internet. You can easily contact your ISP provider to find out if this is the case. In addition, you can also research live outage maps for specific geographic areas online. Check with your ISP provider to see if the entire internet is experiencing difficulties.

Use Your Help Options

Consider using your built-in help options to troubleshoot WiFi difficulties. If other devices are able to access the internet, the problem is likely on your own computer. Often, there is a problem with how the internet is being adapted. Most computers have some form of troubleshooting program built in. Some computers automatically scan your system to address any issues. If they are easily repairable, computers will automatically do so. If they are not, they will inform you of what the problem is. Then, you can simply search solutions for that specific problem. Utilize your computer’s built in help options in order to troubleshoot internet problems.

Scan For Viruses

You need to scan your operating system for viruses. Sometimes, issues may not be from your WiFi network at all. Instead, your connection may be slow, buffered, or restricted due to viruses. Businesses and enterprise internet systems are particularly appealing targets for malicious viruses. Scan your computer for spyware, malware, or traditional viruses. All of these greatly impact your internet speed, connect-ability, and system performance. If this is the case, consider purchasing a strong business antivirus solution to protect your network in the future. These systems are relatively inexpensive, especially in comparison to the services they provide. When troubleshooting enterprise network difficulties ensure that you scan your devices for malicious viruses.

Poorly performing or unoperational WiFi systems can be extremely frustrating for business owners. Even worse, they can effect the performance and capabilities of your business. If you are experiencing network difficulties, it is crucial to address and diagnose issues fast. Then, restart your router, modem, and computer. Check with your ISP provider to identify the origins of the issue. Use your computers built-in help options to easily identify and solve problems. Furthermore, scan your computer for viruses to determine if there are any other potential issues. Follow this post to help you practice the best troubleshooting strategies when enterprise WiFi internet service is not working.

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