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Understanding a business analyst role is necessary to hire one for your business. Primarily, the role of a business analyst is identifying existing problems within a business. Once the problems are identified, business analysts suggest viable solutions to solve them. Moreover, they take the opinion of stakeholders into account, making solution implementations effective. What’s more, they even determine business requirements ... Read More »

Most Salesforce.com competitors find it difficult to keep up with the quality of services offered by this esteemed software solutions provider. However, some of these competitors are doing a commendable job, offering services on par with Salesforce.com, if not better. Studying the competitive advantages of these major Salesforce competitors enables new businesses to gain great industrial insight. Surely, in-depth insight ... Read More »

A secure network is essential for every business to keep its and their clients’ data safe and secure from theft, fraud and other attacks. In 2015 there were some notable instances of large companies becoming victims of hacking, such as over 150,000 Talk Talk customers having their personal details stolen. This should provide a good wake-up call to thousands of ... Read More »

If you are trying to find ways of enhancing customer experience, social media customer service can be your answer. Here are some social media tips to improve your customer service. Social media customer service helps build better relationships with your customers, assuring them of your continuous support. Furthermore, social media customer service connects customers directly to your business, offering instant ... Read More »

While social media has provided businesses with the ability to reach customers globally and attract attention from brands and other influencers, social media has also left many businesses vulnerable to cyber attacks. Though social media has offered companies opportunities they otherwise would not have had access to, there are certain precautions businesses need to take in order to keep social ... Read More »

Online privacy protection is a fundamental function of eCommerce websites. Changes in the business landscape has spurred the exponential growth of eCommerce industry, increasing potential security threats. As a consequence, most of the prevalent privacy protection measures have become ineffective against problems like online consumer identity theft and hacking. These circumstances have made finding quality online privacy protection measures imperative ... Read More »

The holidays can be one of the busiest times for a food business. With plenty of families (mostly mothers and wives) not looking forward to spending their entire holiday over an oven, they book a reservation at a table in one of Toronto’s many restaurants and break bread made someone else’s hands. If you’re a restaurant owner, then you already ... Read More »

In order to enhance competitive edge of businesses, unified communications services integrates real time and non-real time enterprise communication systems. It is a unified communication and collaboration system that brings together a wide range of communication technologies and applications. By creating a single communications platform, unified communications makes business communications more practical. Due to fast paced market environments, most small ... Read More »

Your office space is just as important to your business as the work you do there. The atmosphere you create has a big impact on employee morale, which also affects productivity. Equally as important, it has a big impact on how customers perceive your brand, which affects sales. Some design choices you make can even affect your maintenance and utility ... Read More »

Trademark infringement is a serious issue that can damage a brand name. The United States Patent and Trademark Office defines trademark infringement as an unauthorized act of illegally using a trademark or service mark symbols on “competing or related goods and services.” For businesses to assure customers quality services and products, careful measures should be taken to prevent trademark infringement, ... Read More »